BROOKLYN PLUMBER CO

24/7 Emergency Plumber in Brooklyn, NY

Burst pipe, sewage backup, no heat on the water — a live person answers (929) 605-5967 at any hour, and a truck follows.

  • Licensed & Insured
  • Locally Owned
  • Serving Since 2012

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Fast response · Written estimate · No obligation

Confidential · We respond within one business day

No Hidden Fees
Cards Accepted
Licensed & Insured

Emergency plumbing is the work that can't wait for Monday: water pouring through a ceiling, sewage rising in a basement, a gas smell in the hallway, a house full of kids with no hot water in January. The job splits into two halves. First, stop the damage — fast. Then fix the cause properly, so the same night doesn't happen twice.

Brooklyn Plumber Co has run emergency calls across the borough since 2012, at hours when most phones go to voicemail. Ours doesn't. A person answers (929) 605-5967 around the clock, every day of the year, holidays included, and the price is in writing before the permanent repair starts.

Included in your service
  • A live person answers your call.
  • Trucks carry parts for common failures.
  • We stop the water, then fix the cause.

Emergency plumbers ready when Brooklyn homes flood, burst, or back up

Brooklyn's emergencies follow its seasons. A hard January cold snap freezes pipes in uninsulated cellars, exterior walls, and the vacant second-floor apartment nobody's checked in a week — and the burst announces itself during the thaw, not the freeze. Summer brings the cloudbursts, and because the borough runs on combined sewers, a storm parked over Flatbush can surcharge the mains and push sewage up through the lowest floor drains from Canarsie to Gowanus.

The housing plays its part too. Pre-war galvanized lets go at the threads. Sixty-year-old shutoff valves shear when someone finally turns them. Water heaters rust quietly for a decade, then dump forty gallons across a finished basement at 2am.

We dispatch from Nostrand Ave near the Junction, which keeps most of the borough close, traffic willing. And the trucks roll stocked, because an emergency plumber who has to find an open supply house at midnight isn't much of an emergency plumber.

How our emergency response works in Brooklyn

Your call gets answered. By a person, not a menu. Tell us what's happening and where, and we'll talk you through the immediate steps — starting with the main shutoff — while the truck gets moving.

A tech gets dispatched. We give you an honest arrival window based on where you are and what the BQE is doing, and we update you if it changes.

We stop the damage first. Water off, gas secured, backup contained. Stabilizing the emergency comes before paperwork, every time.

Then you get an upfront price. With the crisis paused, the tech lays out what failed, what the permanent fix is, and what it costs — in writing, approved by you before the repair starts.

We fix it for good. Not a clamp and a prayer. The burst section gets replaced, the failed valve gets swapped, the line gets cleared and verified. Temporary patches are for getting to morning; permanent repairs are why you called a plumber.

Burst pipes, sewage backups, gas leaks, and no hot water: emergencies we handle

Burst and frozen pipes top the winter list. A split copper line under pressure moves a stunning amount of water fast — a ceiling bulging with it means the water found the plaster, and we deal with both the pipe and the safest way to drain what's trapped.

Sewage backups are the calls nobody forgets. When wastewater rises in a tub or floor drain, stop running water anywhere in the house, because every flush upstairs arrives downstairs. We clear the blockage, verify flow, and if storms keep sending the city's sewage back at you, we'll talk about a backwater valve once the night is under control. Repeat offenders usually trace to the lateral, which becomes a Sewer Line Repair conversation with camera footage in hand.

Gas leaks get one instruction: leave first. Don't flip switches, don't ring your own doorbell, get everyone out, then call 911 and National Grid from the sidewalk. Once the utility makes it safe, our Gas Line Service crew finds and repairs the leak with a proper pressure test.

No hot water rounds out the list — a failed heater in a house with a newborn is an emergency in any language. If the tank's repairable we repair it that visit; if it's leaking from the shell, we'll get Water Heater Installation moving at first light, or sooner.

What affects the cost of emergency plumbing in Brooklyn

Timing, honestly. A 3am dispatch on New Year's costs more than a Tuesday afternoon, and we won't pretend otherwise. What we will do is tell you the emergency rate on the phone before the truck rolls, so nothing about the visit is a surprise.

Severity and scope drive the rest. Closing a valve and swapping a burst section is one job; a sewage backup that needs the main cabled and a camera run is another. Parts play in — trucks carry the common failures, and anything unusual waits for the supply house at 7am, with the situation stabilized in the meantime.

The structure stays the same at any hour: stabilization first, then a written price for the permanent fix, approved by you before it starts.

What to do while you wait for an emergency plumber in Brooklyn

Shut off the main. In most Brooklyn houses it's in the cellar on the front wall, where the service pipe comes in near the water meter. Turn it clockwise until it stops. If the valve is stuck or spins uselessly — common with old gate valves — tell us on the phone, because the city curb valve becomes plan B.

Kill the water heater. With the main off, the tank stops refilling, and a heater firing on a low tank cooks itself. Gas units: turn the control to off or pilot. Electric: flip the breaker.

Open a low faucet. A laundry sink or cellar spigot drains pressure out of the system and gives the water in the pipes somewhere to go besides your ceiling.

Then triage what you can. Move what's movable, get electronics off wet floors, and stay out of standing water anywhere near outlets or the panel. If it's sewage, keep kids and pets away and let us handle the contact. If it's gas, none of this list applies — you're already outside.

What Brooklyn homeowners should know before calling an emergency plumber

Ask whether a person actually answers overnight, because plenty of "24/7" ads forward to a machine that calls you back Tuesday. Ours doesn't — test it.

Ask how pricing works after hours. A legitimate outfit tells you the emergency rate up front and puts the repair price in writing on-site. Be wary of anyone who won't discuss money until the water's off and the leverage is theirs.

And license and insurance don't take nights off. Emergency work is still NYC plumbing work, the DOB lookup still takes a minute, and the 2am special from an unlicensed guy still becomes your problem when the wall goes back up. Find your main shutoff this week, while nothing's wrong — it's the cheapest emergency prep there is.

At 3am, the only thing that matters is that somebody picks up.

Our process from your call to crisis resolved

You call (929) 605-5967. A person answers, talks you to the shutoff, and dispatches the truck with an honest arrival window. The tech stops the damage first, then walks you through what failed and hands you a written price for the real fix. You approve it. We make the repair, test it under pressure or flow, and clean up the work area before we go. And if the night uncovered something bigger — a dying heater, a root-bound lateral — you'll get that in writing too, to deal with in daylight, on your schedule.

Emergency Plumbing Across Our Service Area

We run emergency calls throughout Brooklyn: Flatbush, Midwood, Ditmas Park, East Flatbush, Canarsie, Flatlands, Marine Park, Mill Basin, Sheepshead Bay, Gravesend, Bensonhurst, Bay Ridge, Dyker Heights, Borough Park, Sunset Park, Park Slope, Kensington, Crown Heights, Bed-Stuy, Prospect Heights, Fort Greene, Williamsburg, Greenpoint, Bushwick, and Brownsville.

Proudly Serving Brooklyn, NY

Our shop: 2361 Nostrand Ave, Brooklyn, NY 11210

Let's get started.

Call (929) 605-5967 for a free written estimate, or send the form and we'll get back to you within one business day.

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Your Free Quote Request

Fast response · Written estimate · No obligation

Confidential · We respond within one business day